SHIPPING POLICY

AHOY!

FREE SHIPPING ON ALL UK ORDERS.

FREE SHIPPING ON INTERNATIONAL ORDERS OVER £100!

 

Thomas Birnie ships his pottery worldwide via Royal Mail's International delivery service.

For more shipping information visit: https://www.royalmail.com/international-zones/

RETURN POLICY

We package up our pots to protect them on their journey to you, but if the wrost should happen and you found yourself with a cracked or broken pot, please email photos to mail@thomasbirnie.co.uk and we'll either refund or send a replacement, whichever you'd prefer.

If you've changed your mind for whatever reason after receiving your pottery piece(s) we will refund your cup, (minus shipping costs) or arrange a swap or another cup if you'd prefer. 
Please do wrap the pot up in bubble wrap as best you can to give it a safe journey back to us.

PAYMENT METHOD

We use PayPal for payments.